EloApply

EloApply — Terms of Service & Privacy Policy

Last Updated: October 22, 2026

Welcome to EloApply ("EloApply," "we," "us," or "our"), operated by Elosyth Consulting Ltd. at eloapply.com and its subdomains (including mail.eloapply.com). By accessing or using our website, services, automated application tools, AI-generated CV/cover letter tailoring platform, and interactive interview tools (collectively, the "Services"), you ("User," "Candidate," or "you") agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you must not use or access our Services.

Part I: Terms of Service

1. Overview of Services

EloApply provides AI-driven career and job application software designed to parse job descriptions, generate tailored CVs and cover letters, execute custom or automated job application submissions ("Auto-Apply") on behalf of candidates, and host interactive interview preparation tools ("Interview Room").

2. Account Registration & Data Accuracy

  • Account Creation: You must create an account and maintain an accurate, current, and complete profile.
  • Candidate Responsibility for Truthfulness: EloApply generates application materials and interview simulations based strictly on the factual information, skills, history, and metrics provided in your user profile (Master Experience library). EloApply does not invent, fabricate, or hallucinate candidate experience. You are solely responsible for ensuring all data in your profile and submitted materials is accurate, truthful, and lawful.
  • Credentials & Security: You are responsible for safeguarding your login credentials and for all activities that occur under your account.

3. Service Tiers & Compensation-Based Logic

EloApply categorises service workflows based on career seniority, plan limits, and compensation thresholds:

  • Free Trial: 3-day access with trial application credits and limited feature access.
  • Weekly Sprint (£10.99): 7-day single-pass access.
  • Monthly Starter & Monthly Pro: Monthly subscription tiers providing structured application allowances and multi-language capabilities.
  • Executive Architect Tier (£80k+ / International Equivalent): Tailored for roles paying £80k+ GBP, $130k+ USD, $150k+ CAD, $160k+ AUD, $150k+ NZD, or €95k+ EUR. Includes Fast-Track AI Processing and a dedicated Concierge Support channel.

EloApply reserves the right to adjust currency thresholds and tier features at its sole discretion to match regional compensation benchmarks.

4. Custom, Auto-Apply & Application Workflows

  • Automated & Custom Submissions: By enabling Custom Apply (submitting a specific job URL) or Auto-Apply features, you grant EloApply an explicit, limited proxy power to submit job applications, CVs, and cover letters on your behalf to third-party employers, job boards, and recruitment platforms.
  • Application Deductions: Application credits are consumed only upon successful completion and submission of a job application. System errors or failed submissions will not consume application credits.
  • CV & Cover Letter Generation Rule: Tailored CVs and cover letters are generated directly from the user's Master Experience library strictly when an application (Auto or Custom Apply) is submitted. Standalone document generation outside an application submission is not provided.
  • No Guarantee of Job Advert Availability: EloApply’s application volume and delivery rates depend on real-time market availability of active job adverts matching your target criteria (location, role, salary, industry). EloApply does not guarantee a minimum number of successful applications per day, week, or month.
  • Third-Party Platforms: EloApply is not responsible for third-party applicant tracking systems (ATS), job site outages, application blocks, or employer rejection decisions.

5. Free Trial, Subscriptions, Passes & Billing

  • 3-Day Free Trial (Card Authorisation, NO Auto-Charge): Access to the 3-Day Free Trial requires entering a valid payment card to prevent bot farm abuse and automated trial farming. EloApply executes a £0 zero-value authorisation check via Stripe to verify card validity. The trial does not auto-renew into a paid plan. Upon trial expiration, account access transitions to a "Read-Only / Upgrade Required" state.
  • Settlement Currency: All primary fees and billing cycles are denominated and settled in Great British Pounds (£ / GBP). Any local currency estimates displayed during checkout are provided for convenience via third-party exchange rates and may vary based on your card issuer’s foreign conversion policies.
  • Monthly Subscriptions: Subscriptions on Monthly Starter, Monthly Pro, and Executive Architect tiers automatically renew every thirty (30) days until cancelled via the Stripe Customer Portal in your account settings. Upgrading mid-period resets your application allowance immediately to the higher tier's full capacity.
  • Weekly Sprint Pass (7-Day Hard Expiry): The Weekly Sprint (£10.99) is a single, non-recurring pass providing seven (7) days of access. It strictly expires on Day 7 and does not auto-renew.
  • Credit Top-Ups: Purchased credit top-up bundles do not expire as long as your account remains in good standing. Plan allowances are consumed first, followed by top-up credits.
  • Refund Policy: Due to the real-time computational cost of AI generation, speech processing, and automated job submissions, all payments, credits, and subscription fees are non-refundable once service processing has commenced, except where explicitly required by applicable consumer protection laws.

6. Dual-Sided Referral & Rewards Program

  • Program Mechanics: Registered users ("Referrers") may share a unique referral link (eloapply.com/signup?ref=...) to invite new candidates ("Referees").
  • Reward Release Trigger: Referral rewards (+5 application credits for the Referee; +15 application credits for the Referrer) are unlocked only when the Referee completes their first successful job application and maintains a verified account.

Expiration of Banked Referral Rewards:

If a Referrer holds an active paid plan or trial, earned credits apply directly to their active balance.

If a Referrer’s account is expired or inactive, earned credits enter a "Pending Claim" state. The Referrer has fourteen (14) calendar days from notification to purchase any paid plan or pass to claim these banked credits. Unclaimed referral credits automatically forfeit after 14 days.

  • Milestone Rewards: Reaching three (3) successful active referrals automatically awards the Referrer one (1) free Interactive Voice AI Interview Session.
  • Anti-Abuse Controls: Referral rewards are capped at ten (10) successful referral payouts per user per calendar month. EloApply reserves the right to void referral credits originating from self-referrals, duplicate card signatures, or fraudulent activity.

7. The Interview Room & AI Feedback Disclaimer

  • Instructional Purpose Only: The "Interview Room" provides interactive, AI-driven interview preparation tools designed to simulate real-world hiring scenarios. Ratings, performance scores, and feedback provided are generated by AI for instructional and self-improvement purposes only. They do not represent official employer evaluations or guarantee success in actual job interviews.
  • Language Support: Interactive AI interview simulations and AI-generated outputs are provided in English on Free Trial, Weekly Sprint, and Monthly Starter tiers, and in full multi-lingual formats on Monthly Pro and Executive Architect tiers.
  • Session Privacy: Audio recordings, text transcripts, and feedback logs generated during an Interview Room session remain strictly confidential to your account unless explicitly exported or shared by you.

8. Guardrails & Prohibited Use Cases

  • Automated AI Output Disclaimer: EloApply utilises artificial intelligence to parse job descriptions, generate tailored application materials, and simulate interview practices. All generated content is provided for general career optimisation and job search assistance only.

Professional Exclusions (Legal, Medical, Financial):

EloApply is not a licenced recruitment agency, legal practice, medical provider, or regulated financial advisory firm.

Under no circumstances may EloApply software or generated outputs be used to produce, issue, or simulate certified legal advice, medical practitioner diagnoses/guidance, or regulated financial advice.

The platform is strictly restricted to generating job application materials and career preparation content.

  • User Verification Responsibility: Candidates maintain sole responsibility for reviewing and verifying the accuracy, truthfulness, and completeness of all AI-generated CVs, cover letters, and application responses prior to submitting them to prospective employers. EloApply assumes no liability for misrepresentations, omissions, or employment decisions made by third-party recruiters.

9. Intellectual Property Rights

  • EloApply IP: All software, AI prompt architectures, design, text, logos, graphics, audio tools, and underlying code are the exclusive property of EloApply and its licensors.
  • User Output: You retain ownership of your personal CV content and profile data. You are granted a non-exclusive, worldwide licence to use, edit, download, and distribute the tailored CVs, cover letters, and interview practice feedback generated for you by EloApply for your personal job search.

10. Limitation of Liability & Disclaimers

  • No Employment Guarantee: EloApply is a software tool to assist your job search. We do not guarantee interviews, job offers, employment, or specific response rates from recruiters or employers.
  • "As-Is" Provision: The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied.
  • Cap on Liability: To the maximum extent permitted by applicable law, EloApply's aggregate liability for any claims arising from your use of the Services shall not exceed the total amount paid by you to EloApply in the three (3) months preceding the event giving rise to liability.

11. Termination

EloApply reserves the right to suspend or terminate your account at any time without prior notice if you violate these Terms, misuse automated submission tools, submit fraudulent candidate information, or engage in unlawful conduct.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.